For bLoyal clients

Portals and support.

Everything you need to run your program, find an answer, or reach someone who can help.

Your workspace

Director

bLoyal’s 360° CRM. View and search customers, build promotions, segment audiences, run campaigns, and pull analytics.

Answers & documentation

Support

Searchable help articles, setup documentation, integration guides, and step-by-step video walkthroughs for common questions.

Account & invoices

Billing

View your account details, invoices and payment information. For plan changes or anything your account needs, speak to your account representative.

Getting help

Four ways to reach us, fastest first.

Start at the left. Most questions are answered before you get to the right.

01

Search the docs

Articles, guides and video walkthroughs covering most setup and how-to questions.

02

Submit a ticket

For anything the documentation doesn’t cover. Our support team picks it up directly.

03

Your account rep

For plan changes, new locations, program design, or anything commercial.

04

Call us

When it’s urgent and the register is involved.