bLoyal Suite Editions

Start simple. Scale without starting over.

Four editions on one platform and one customer record. Each step up adds capability — not a migration, not a new integration, not a rebuilt customer list.

Every edition runs on the same engine, the same integrations, and the same master customer record. Moving up a tier is a plan change, not a project.

The ladder

Each edition answers one more question.

If you can’t say in a sentence why you’d move up a tier, the tier shouldn’t exist. Here’s the sentence for each.

01

Core

Order level

A complete loyalty program — 15 capabilities covering points, 3 tiers, order promotions, gift cards, and pre-configured journeys.

02

Pro · Best value

Product level

Everything in Core plus 9 more: points and promotions at product level, dynamic segments, recurring billing, viral coupons.

03

Marketer

Programs & clubs

An additionnal 11 features — frequent buyer, cross-sale and BOGO, fulfillment, expirations, unlimited integrations — plus our consulting team.

04

Enterprise

Multi-brand & real time

Multi-brand operation, and loyalty that re-prices the cart during the sale rather than emailing an offer afterwards.

01

Core — Order level

A working loyalty program, live in a day.

Core is a complete program, not a trial. Customers join in-store or online onto a single master record, earn points and loyalty dollars per dollar spent, move through loyalty tiers, and receive automated journeys from signup through to lapse.

What Core gives you — 15 capabilities
  • Omnichannel single master customer record
  • Order points and loyalty dollars per dollar spent
  • Order-level promotions, including volume discounts
  • 3 loyalty tiers with automated and choice redemptions
  • Pre-configured customer journeys over email and text
  • Omnichannel gift cards and pre-paid subscriptions
  • Customer segmentation, demographics, global purchase history

Who it’s for: single-location and small multi-site retailers who want a real program running this week rather than a project next quarter. Buy it directly from the Clover, Shopify, or Magento marketplaces.

02

Pro — Product level · Best value

Promotions that know what’s in the basket.

Core rewards the total. Pro rewards the items. Points and promotions move down to product level, segments stop being pre-configured and start rebuilding themselves, and recurring billing turns one-off buyers into predictable revenue.

New in Pro — 9 more
  • Product-level points and loyalty dollar accruals
  • Product-level promotions
  • Recurring billing subscriptions
  • Viral and awarded coupons, plus Tell-a-Friend
  • Dynamic customer segments
  • Product catalog
  • Customer dashboard and stored payment methods

Who it’s for: retailers whose margin lives at product level, and anyone adding recurring revenue. Same out-of-the-box integration as Core — nothing to re-implement.

03

Marketer — Programs & clubs

When the program becomes the business.

Marketer completes the set. Frequent buyer programs tracked at SKU level — including the ones manufacturers reimburse. The full fulfilment stack for clubs and recurring orders. Expirations and date limits, because urgency is what makes a program move.

New in Marketer — the remaining 11
  • Frequent buyer programs, tracked at SKU level for manufacturer reimbursement
  • Cross-sale and BOGO promotions
  • Advanced sales price and promotions management
  • Multiple loyalty buckets (wallets)
  • Loyalty balance and awarded coupon expirations
  • Repeat orders, click & collect, recurring ship and pick-up
  • Stored shipping addresses
  • POS and eCommerce alerts
  • Unlimited integrations and API access
  • Access to the bLoyal consulting team to design and launch it

Who it’s for: wineries and clubs, specialty retail with manufacturer programs, and any operator whose loyalty program needs designing rather than just switching on.

04

Enterprise — Multi-brand & real time

The cart re-prices before tender. Not after.

Most loyalty platforms sync a balance and send an offer later. Enterprise resolves who the customer is and applies what they have earned while the cart is still open — at the register, at web checkout, and through an AI agent shopping on their behalf.

New in Enterprise
  • In-flow re-pricing — promotions and redemptions applied before tender
  • Multi-brand operation under one group
  • API-first architecture for custom POS and emerging commerce surfaces
  • AI-agent ready — the same engine an agent queries at checkout
Side by side

What actually changes between editions.

All 35 capabilities, grouped by the edition that unlocks them. Core gives you 15, Pro adds 9, Marketer completes the set with 11 more.

Capability CoreProMarketerEnterprise
Included from Core — 15 capabilities
Single Master Customer Record✓✓✓✓
Easy Customer Sign-up✓✓✓✓
Customer Segmentation✓✓✓✓
Automated Email & Text Triggers✓✓✓✓
Omnichannel Gift Cards✓✓✓✓
Certified CAA & AAA Plugin✓✓✓✓
Global Purchase History✓✓✓✓
Customer Demographics✓✓✓✓
3 Loyalty Tiers✓✓✓✓
Order Points & Loyalty Dollars Accruals✓✓✓✓
Automated & Choice Point Redemptions✓✓✓✓
Points Redemptions via Coupon Awards✓✓✓✓
Order Level Promotions✓✓✓✓
Pre-paid Subscriptions✓✓✓✓
Pre-Configured Customer Journeys✓✓✓✓
Added in Pro — 9 more
Customer Dashboard—✓✓✓
Stored payment methods—✓✓✓
Product Level Points & Loyalty Dollar Accruals—✓✓✓
Tell-a-Friend—✓✓✓
Product Level Promotions—✓✓✓
Viral & Awarded Coupons—✓✓✓
Recurring Billing Subscriptions—✓✓✓
Dynamic Customer Segments—✓✓✓
Product Catalog—✓✓✓
Added in Marketer — the remaining 11
Loyalty Balances & Awarded Coupon Expirations——✓✓
Frequent Buyer Programs——✓✓
Multiple Loyalty buckets (wallets)——✓✓
Cross-Sale & BOGO Promotions——✓✓
Advanced Sales Price & Promotions Management——✓✓
Repeat Orders (Fulfillment)——✓✓
Click & Collect Orders——✓✓
Stored Shipping Addresses——✓✓
Recurring Ship & Pick-up Orders——✓✓
POS & E-commerce Alerts——✓✓
Unlimited Integrations and API Access——✓✓
Added in Enterprise
In-flow re-pricing before tender———✓
Multi-brand operation———✓
AI-agent ready architecture———✓
Dedicated implementation and support———✓
The thing that doesn’t change

Every edition writes to the same customer record. Upgrading is a plan change, not a project.

No migration. No second integration. No rebuilt customer list, no lost purchase history, no balances to reconcile. The program you configure in Core is the program that grows into Enterprise — which means picking an edition today isn’t a bet on how big you’ll get.

Integrations

Works with the systems you already use.

Native connections to leading POS and eCommerce platforms.

ShopifyWooCommerceMagentoCloverNCR VoyixKorona POSLS RetailMicrosoft Dynamics 365DatasymRMHCMS Max+ Open API
Next step

Not sure which edition fits?

Tell us what you sell, how many locations you run, and what your program needs to do. We’ll tell you which edition fits — including when the answer is the smaller one.