Privacy Policy
Quick Summary
Last updated: March 9th, 2026
We value your privacy. This policy explains what information we collect, how we use it, how we protect it, and the choices you have — including information collected through our SMS messaging program. If you have questions, contact us at info@bloyal.com.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
- Name, email address, phone number, and company name
- Account or customer support information
- Any information you submit via forms, demos, or communications
- Mobile phone number when you opt in to our SMS messaging program
- Name or email address provided at the time of SMS opt-in
b. Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, referring URLs, and usage data
- Cookies and similar tracking technologies
- SMS message interaction data, including delivery and response status
c. Information from Third Parties
- Analytics providers
- Marketing or CRM platforms
- Business partners (where permitted by law)
2. How We Use Information
We use collected information to:
- Provide and improve our services
- Respond to inquiries and provide customer support
- Communicate product updates, marketing, or operational notices
- Send SMS messages you have consented to receive, including marketing, promotional information, or account updates
- Analyze usage and performance
- Comply with legal obligations
We do not sell personal information. Your mobile phone number, when provided for SMS, is used solely to operate the SMS program you opted in to and is not used for any other purpose.
3. SMS Messaging Program
This section specifically addresses our SMS text messaging program.
Consent & Opt-In
You must affirmatively opt in to receive SMS messages from bLoyal. By opting in, you consent to receive marketing, promotional, and account-related text messages.
Opt-Out / STOP
You may opt out of SMS messages at any time by replying STOP to any message. Upon opt-out, your number will be removed from our active messaging list. A record of your opt-out may be retained for compliance purposes.
No Sharing of SMS Data
bLoyal does not sell, rent, share, or disclose your mobile phone number or any personal information collected through the SMS program to third parties or affiliates for marketing or promotional purposes.
SMS Terms of Service
You can find our specific SMS Terms of Service here.
4. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Essential operations — site functionality and security
- Analytics — understanding how users interact with our site
- Marketing — where applicable
You may control cookies through your browser settings or through any cookie consent tool we make available on our website.
5. Sharing of Information
We may share information only with:
- Service providers that support our operations (e.g., hosting, analytics, CRM)
- Professional advisors (legal, accounting, security)
- Authorities where required by law
All service providers are contractually required to safeguard your data and may not use it for their own marketing purposes.
6. We Do Not Sell or Share Your Personal Information
bLoyal does not sell and does not share personal information, as those terms are defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
We do not disclose personal information to third parties for monetary consideration or for cross-context behavioral advertising. Any disclosures of personal information are limited to service providers or processors that act on our behalf and are contractually obligated to use the information solely for business purposes. Because we do not sell or share personal information, there is no requirement for users to submit a request to opt out of such activities.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, regulatory, or contractual obligations
- Maintain records of SMS opt-outs for compliance purposes
When information is no longer required, it is securely deleted or anonymized. SMS program participants who opt out will have their number removed from our active messaging list, though a record of the opt-out may be retained.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Secure hosting environments
- Access controls and authentication
- Encryption where appropriate
No system is 100% secure, but we continuously evaluate and improve our safeguards. While we strive to protect your data, no method of transmission or electronic storage is completely secure.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct or update inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Opt out of marketing communications
- Opt out of SMS messages at any time by replying STOP
To exercise these rights, contact us using the information in Section 13 below.
10. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions where we or our service providers operate. We use appropriate safeguards for such transfers.
11. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. For the SMS program, continued participation following any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions or requests related to this policy or how your data is handled, please contact:
bLoyal
704 228th Ave NE #842, Sammamish WA, 98074
Email: info@bloyal.com
Phone: 1.877.869.1715