LocalReviews Plugin
Become the Highest Rated Business in Your Area With bLoyal’s LocalReviews Plugin
According to G2 and Heinz Marketing, 92% of B2B buyers are more likely to purchase after reading a trusted review.
Integrate bLoyal to LocalReviews to text review invitations to your customers automatically. This integration will help you outrank your competition on Google, collect 10x more 5-star customer reviews, significantly improve your SEO results, and increase traffic and sales.
How it works: When a customer makes a purchase, LocalReviews, on behalf of your business, automatically texts that customer a customizable review invite. The text may state something like, “Thank you for choosing XYZ Company, please take a few seconds to leave us a 5-star review [Review Link included].” The review link will take the customer directly to Google, Facebook, or another review site of your choice, and within only a few clicks that customer can leave you a 5-star review.
Why Reviews?
Reviews are the lifeblood of modern business. They serve as social proof, offering potential customers insights into the quality of your products or services from the real-life experiences of others. Here’s why reviews matter:
- Build trust: Positive reviews build trust with potential customers, reassuring them that your brand delivers on its promises.
- Boost visibility: Reviews contribute to your online visibility, improving search engine rankings and making your business more discoverable.
- Influence buying decisions: Consumers often rely on reviews to inform their purchasing decisions, with many studies showing that people trust online reviews as much as personal recommendations.
- Customer engagement: Encouraging reviews fosters engagement with your customers, showing them that their opinions are valued and heard.
How Do They Aid Your Loyalty Program?
Integrating reviews into your loyalty program offers numerous benefits:
- Enhanced loyalty: By incentivizing customers to leave reviews, you deepen their engagement with your brand, fostering stronger loyalty over time.
- Feedback loop: Reviews provide valuable feedback that can help you understand customer preferences, pain points, and areas for improvement. This insight can inform your loyalty program strategies, ensuring they remain relevant and effective.
- Reward opportunities: You can reward customers for leaving reviews and offering them loyalty points, discounts, or other incentives. This not only encourages reviews but also boosts participation in your loyalty program.
- Content generation: User-generated content in the form of reviews can be repurposed across your marketing channels, providing authentic and persuasive messaging that resonates with potential customers.
- Data enrichment: Reviews add depth to your customer data, offering qualitative insights that complement quantitative metrics. This enriched data can fuel personalized marketing efforts and targeted loyalty initiatives.
Additional Points to Consider…
- Social proof: Incorporating reviews into your loyalty program showcases social proof, demonstrating to members the positive experiences of their peers and encouraging them to participate more actively.
- Competitive advantage: A robust reviews program sets you apart from competitors, showcasing your commitment to transparency, customer satisfaction, and continuous improvement.
- Brand reputation management: Actively soliciting reviews allows you to address any negative feedback promptly, mitigating potential damage to your brand reputation and demonstrating your dedication to customer service.
- Word-of-mouth amplification: Positive reviews can amplify word-of-mouth marketing, as satisfied customers share their experiences with friends, family, and social networks, driving further engagement and loyalty.
- Long-term growth: By leveraging reviews within your loyalty program, you create a sustainable framework for growth, nurturing customer relationships and driving repeat business over the long term.
Empower Your Consumers and Business Strategy With the Transformative Influence of Endorsements
Reviews aren’t just about stars and ratings; they’re your ticket to success. They empower consumers through validation, influence, and a platform to voice their opinions and help you make informed choices, steering clear of potential pitfalls and maximizing experiences. Integrating the LocalReviews plugin into your bLoyal loyalty program opens doors to customer feedback opportunities, driving your business’s loyalty and growth. Get started today and shape your company’s strategic future.