Entertainment Loyalty Programs and Solutions With bLoyal

The entertainment industry generates hundreds of billions of dollars annually, from movie theaters and museums to gaming and even comedy clubs. Still, every entertainment business has one concern in common… Entertainment is often viewed as a luxury, an optional expense, which means that giving your customers a compelling reason to come back to your establishment more frequently and ensuring they know they are valued can make a huge difference to your customer retention and business’s growth.

bLoyal helps brands maximize each engagement with their brands by targeting customers who generate revenue through discretionary spending.

bLoyal’s system allows you to launch customized entertainment loyalty programs. Some customer loyalty program examples range from paid programs, reward programs, points-based loyalty programs, and punch card-like programs to subscription-based clubs, frequent discounts, tiered loyalty programs, and more. We also give you the tools to develop segmented outbound marketing campaigns and monitor the impact of all your efforts from one system, so you’ll have powerful insights for driving successful customer loyalty, frequent visits, and increased consumer spending.

entertainment loyalty programs

bLoyal’s Flexible Entertainment Loyalty Programs

Our customer loyalty system is infinitely scalable and adaptable for entertainment businesses of all sizes, whether you have just one location or many, and even if your business is entirely online. bLoyal is available in three levels, or “editions” for various business sizes, so you can choose the best option for your operations now, knowing that if your needs change, we’ll be flexible enough to change with you.

Understanding your customers is the first step to providing value-based loyalty. With bLoyal’s 360-degree master profile views and reporting tools, you no longer need to guess what your customers care about most. Below are some important aspects of how our customer loyalty programs work:

  • Program members get instant loyalty rewards, and you can offer enrollment incentives right out of the box, so you’ll see bLoyal working for your business right away.
  • Invite new members to enroll online, on-location during transactions, via a mobile app, through social media channels, or they can join by simply sending a text message.
  • Use bLoyal’s 360 CRM to view purchase history and preferences for individual customers and make that information instantly accessible by your staff so customer service interactions are personal.
  • Outbound marketing is built-in, so you can send out newsletters, email announcements, customer surveys, and electronic coupons directly from within bLoyal.
  • Market your business like never before with segmentation tools that ensure your messages and promotions are meaningful to each and every customer.
  • Customizable membership enrollment and tiers. Customers can either purchase a time-based membership or be charged a subscription on a stored payment method.

Entertainment Types

  • Concert Venues
  • Movie Theaters
  • Gaming
  • Art Galleries
  • Comedy Clubs
  • Media Stores
  • Arcades
  • Theme Parks
  • Novelty Stores
  • Sporting Goods

Rewards programs benefit your loyal customers and offer a significant return on investment for entertainment businesses. Loyalty program members return more frequently and spend more during each visit than anonymous customers—entertainment loyalty programs give you more opportunities for customer engagement and interaction in ways that matter.

Imagine having a slick mobile app that lets you track your points, redeem rewards, and even link your credit card for that extra convenience. Plus, who doesn’t love free shipping? With bLoyal, it’s all about keeping your customers hooked with customer rewards programs tailored to their entertainment needs. Whether points programs or paid loyalty programs, bLoyal brings bonus points and open loyalty to the table, enriching the customer experience at every touchpoint.

bLoyal also integrates with many of the entertainment industry’s top point-of-sale systems, so you don’t need to change your existing hardware. If we don’t already offer native integration for your system, our team is available for custom integrations.

Call us today and schedule a one-on-one demonstration of the bLoyal system for entertainment industry brand loyalty.