Retail Management Hero (RMH) is an intuitively designed retail management solution for managing both back office tasks and point-of-sale (POS) transactions. This system was created with the specific demands of retail operations in mind. RMH users span many verticals, including pet stores, sporting goods retailers, home decor, gift shops, bookstores, and wine/liquor sales.

bLoyal enables RMH users to extend and enhance their loyalty, membership, and marketing programs into their webstore.    Through bLoyal’s powerful integration technology, users can obtain a real-time 360 view of their online and brick and mortar sales and apply the right marketing message and promotion in real-time.  bLoyal’s powerful order-processing system supports recurring subscriptions and click and collect ordering to ensure your customers are always able to buy their way! Seamlessly integrate your Magento, Shopify, and WooCommerce webstores into RMH through bLoyal and increase your sales today!

ECOMMERCE READY

Fully integrated with Shopify, WooCommerce and Magento! Attract, engage, and understand, your customers with omnichannel loyalty marketing. Integrate your in-store and online campaigns and get more per marketing dollar spent.

FLEXIBLE

Once shoppers are onboarded, you have 360º ability to personalize your program with the right offer, at the right time, with the right message through our powerful cloud-based loyalty enabled marketing platform. 

REAL TIME

Synched communication between your Retail Management Hero POS and bLoyal gives you the power to sync sales history across checkouts, award instant benefits, and modify your loyalty program, all at the drop of a hat.

WHY BLOYAL

Once integrated, you’ll have access to an unrivaled set of loyalty program management tools that will help you achieve your business goals. These include:

integrations

Omnichannel Single Master Customer Record

  • Integrate your RMH POS with ecommerce systems like Shopify, WooCommerce and Magento
  • Customers can easily join your programs online or in-store
  • Ensure a single master customer record with all their information, purchase history and communications in one place

Powerful Promotions  

  • Increase your average ticket with promotions targeted to specific customer segments  
  • Order level and SKU specific promotions like volume discounts, BOGO & GWP  
  • Cross-sale and up-sale capabilities  
  • Frequent buyer programs over multiple purchases 
ecommerce integrations

Automated Subscriptions & Recurring Order Management  

  • Create new recurring revenue streams 
  • Pre-paid or recurring billing subscriptions to let your customers access unique customer benefits  
  • Standard or custom recurring orders for products that can be shipped or picked up in-store 

Flexible Loyalty Programs

  • Retain customers and bring them back for their next purchase
  • Accruals on total purchases & product bonus points.
  • Automated points conversions to promotions or awarded coupons
  • Configurable points expirations to create urgency
pos integrations

Real-Time Lifecycle Engagement  

  • Engage with your customers via email and text messages to grow your programs  
  • Dynamic segments to automatically engage with your customers throughout their lifecycle  
  • Personalized messages from signup and first purchase to lapsing customers to drive specific customer behavior. 

Built for Security & Scale

  • Built on Microsoft Azure security and PII compliance
  • The bLoyal solution architecture is designed for infinite scale
  • Each transaction is handled in under 200 milliseconds; processing over half a Billion API calls annually.

Set up your Core Account in less than a day!

With bLoyal, you can quickly configure, design, and launch a brand-new loyalty or subscription program! You can start simple with the Core Edition and upgrade to the Pro, Marketer or Executive Editions as your business grows. Contact us if you need any help in finding the right fit for you, our Team is here to help you all the way.

EDITIONS & PRICING

Choose the right plan for you!

bLoyal´s monthly cost is designed to allow businesses of any size to take advantage of the most versatile loyalty platform on the market. Volume discounts or activation fees may apply depending on your requirements.

*For more information on Pricing click here, and for our detailed Feature List click here. 

Core
monthly per device
$39
Our Customer Resolution Technology delivers a complete 360 degree view of of your customers’ demographic and communication data from all channels in one place.Single Master Customer Record +
bLoyal’s advanced editions give businesses the ability to trigger relevant, timely responses to customers based on the five most common paths to purchase. You can automate responsive marketing campaigns based on a single customer’s actions, including purchase history, sales channel, referrals, and other business data. Since each engagement is a direct reaction to the individual customer’s behavior, the interactions will feel personal and make a deeper connection between the customer and your brand. Personalized experiences build loyalty much more effectively than a mass-marketing approach.Segmentation & Engagement +
Gift card marketing and promotions give you multiple opportunities to gain return customers and repeat sales. If you offer a $5 gift card with a purchase of $25 or more, for example, there’s an excellent chance that customer will either return to use the gift card or give it to someone else. Either way, there’s a 68% chance the returning shopper will spend more than the $5 offered. Also, since bLoyal gift cards are loyalty enabled, every gift card can become a loyalty card, creating a new opportunity for building customer relationships.Omnichannel Gift Cards +
Certified CAA & AAA Plugin
This type of promotion discounts an order by a specified percentage when the total value of the order meets or exceeds a specified amount.Order Level Accruals & Promotions +
Offering tiered loyalty rewards programs gives your members goal-based incentives to shop more often. Tiered programs can be implemented based on the number of visits, points value, or how much a customer spends during a period. Each rewards program tier offers new benefits and rewards, with incentives to either maintain that loyalty tier, or reach it again after the related rewards have been redeemed.Loyalty Tiers Program +
Automated Lifecycle Engagement
Pre-Paid Subscriptions
Recurring Subscriptions
Dynamic Customer Segments
SKU Level Accruals & Promotions
Frequent Buyer Programs
Cross-Sell & Upsell Promotions
Recurring Ship & Pickup Orders
Pro
monthly per device
$49
Activation Fees may apply
Our Customer Resolution Technology delivers a complete 360 degree view of of your customers’ demographic and communication data from all channels in one place.Single Master Customer Record +
bLoyal’s advanced editions give businesses the ability to trigger relevant, timely responses to customers based on the five most common paths to purchase. You can automate responsive marketing campaigns based on a single customer’s actions, including purchase history, sales channel, referrals, and other business data. Since each engagement is a direct reaction to the individual customer’s behavior, the interactions will feel personal and make a deeper connection between the customer and your brand. Personalized experiences build loyalty much more effectively than a mass-marketing approach.Segmentation & Engagement +
Gift card marketing and promotions give you multiple opportunities to gain return customers and repeat sales. If you offer a $5 gift card with a purchase of $25 or more, for example, there’s an excellent chance that customer will either return to use the gift card or give it to someone else. Either way, there’s a 68% chance the returning shopper will spend more than the $5 offered. Also, since bLoyal gift cards are loyalty enabled, every gift card can become a loyalty card, creating a new opportunity for building customer relationships.Omnichannel Gift Cards +
Certified CAA & AAA Plugin
This type of promotion discounts an order by a specified percentage when the total value of the order meets or exceeds a specified amount.Order Level Accruals & Promotions +
Offering tiered loyalty rewards programs gives your members goal-based incentives to shop more often. Tiered programs can be implemented based on the number of visits, points value, or how much a customer spends during a period. Each rewards program tier offers new benefits and rewards, with incentives to either maintain that loyalty tier, or reach it again after the related rewards have been redeemed.Loyalty Tiers Program +
Automated Lifecycle Engagement
Pre-Paid Subscriptions
Customers can purchase a product membership, or you can automatically bill customers at a pre-determined time (Monthly, Quarterly, Annually) creating a stream of recurring and predictable income for your business.Recurring Subscriptions +
Dynamic marketing segmentation is an automated grouping of members based on any combination of behaviors and/or demographics. For example, you can configure bLoyal to add every member of a particular demographic who has shopped at a specific store location to a precisely targeted mailing list. Customer history can be automated based on order history, purchase history, and even purchase of an individual product.Dynamic Customer Segments +
Implement point multipliers for SKUS, categories, and departments to boost sales according to your commercial needs.SKU Level Accruals & Promotions +
Frequent Buyer Programs
Cross-Sell & Upsell Promotions
Recurring Ship & Pickup Orders
Marketer
monthly per device
$59
Activation Fees may apply
Our Customer Resolution Technology delivers a complete 360 degree view of of your customers’ demographic and communication data from all channels in one place.Single Master Customer Record +
bLoyal’s advanced editions give businesses the ability to trigger relevant, timely responses to customers based on the five most common paths to purchase. You can automate responsive marketing campaigns based on a single customer’s actions, including purchase history, sales channel, referrals, and other business data. Since each engagement is a direct reaction to the individual customer’s behavior, the interactions will feel personal and make a deeper connection between the customer and your brand. Personalized experiences build loyalty much more effectively than a mass-marketing approach.Segmentation & Engagement +
Gift card marketing and promotions give you multiple opportunities to gain return customers and repeat sales. If you offer a $5 gift card with a purchase of $25 or more, for example, there’s an excellent chance that customer will either return to use the gift card or give it to someone else. Either way, there’s a 68% chance the returning shopper will spend more than the $5 offered. Also, since bLoyal gift cards are loyalty enabled, every gift card can become a loyalty card, creating a new opportunity for building customer relationships.Omnichannel Gift Cards +
Certified CAA & AAA Plugin
This type of promotion discounts an order by a specified percentage when the total value of the order meets or exceeds a specified amount.Order Level Accruals & Promotions +
Offering tiered loyalty rewards programs gives your members goal-based incentives to shop more often. Tiered programs can be implemented based on the number of visits, points value, or how much a customer spends during a period. Each rewards program tier offers new benefits and rewards, with incentives to either maintain that loyalty tier, or reach it again after the related rewards have been redeemed.Loyalty Tiers Program +
Automated Lifecycle Engagement
You can automatically bill customers at a pre-determined time (Monthly, Quarterly, Annually) creating a stream of recurring and predictable income for your business.Recurring Subscriptions +
Pre-Paid Subscriptions
Dynamic marketing segmentation is an automated grouping of members based on any combination of behaviors and/or demographics. For example, you can configure bLoyal to add every member of a particular demographic who has shopped at a specific store location to a precisely targeted mailing list. Customer history can be automated based on order history, purchase history, and even purchase of an individual product.Dynamic Customer Segments +
Implement point multipliers for SKUS, categories, and departments to boost sales according to your commercial needs.SKU Level Accruals & Promotions +
Rewarding your customers doesn’t mean you need to give them discounts every single time they shop. Establishing a points reward system provides incentives that add up over time, so your members know that once they reach a certain level of points rewards, they can redeem those points for a valuable rewards experience. You can set thresholds to reward customers for a certain number of visits, spending a set amount of money over time or within a limited period, or award bonus points for specific products or categories. The options are truly limitless.Frequent Buyer Programs +
Buy one get one (BOGO) loyalty promotions are easy to configure within the bLoyal system, and despite the name, you aren’t limited in what you can offer. Buy-one-get-one promotions can span multiple product categories and use any combination of qualifiers and quantity pairings. For example, offer a “buy two get one 50% off,” promotion, or “buy three and get bonus loyalty points.” With bLoyal’s loyalty system, the combinations are limitless and give you opportunities to create unique offers.Cross-Sell & Upsell Promotions +
Create clubs, subscriptions, and memberships. bLoyal allows you to batch create, bill, and ship customized and personalized orders to each of your customers.Recurring Ship & Pickup Orders +