Loyalty Program Strategies and Insights: 2025 Trends With rising inflation and economic challenges, customer loyalty programs are evolving to meet the needs of increasingly price-conscious and digitally savvy consumers. Loyalty strategies have shifted beyond quick wins, with brands focusing instead on delivering what customers genuinely value—while staying mindful of budget limitations. This year’s loyalty
Customer Referrals: The Gift That Keeps on Giving (Part 5/5) Welcome to the fifth and final installment of our omnichannel loyalty marketing series: customer referrals. We’ve explored four transformative strategies to revolutionize your holiday season, from seamless omnichannel signups to real-time loyalty accruals and benefits, targeted customer engagement, and personalized account pages and receipts.
Targeted Customer Engagement: Adapt Your Interactions for Shopping Season Success (Part 3/5) The holiday shopping season is your chance to solidify customer loyalty. You can transform fleeting interactions into meaningful, long-term customer relationships with the right engagement strategy. There are 5 ways an omnichannel loyalty marketing strategy can revolutionize the holiday season: Omnichannel signups
Introducing bLoyal eGift Cards: Revolutionize Gifting in 2024 Ready for a wave of positive customer experiences, glowing customer reviews, and strategic growth? We are thrilled to introduce a game-changer in the world of loyalty programs: the bLoyal egift cards or digital gift cards plugin feature. This innovative addition, scheduled for launch this month, allows
Why Customer Reviews Are Critical to Your Company’s Strategic Future From my experience, even in an industry such as professional services, poor reviews or a lack of reviews can be detrimental. We found that consumers expect businesses in this industry to have a minimum average Google rating of 3.84 across at least 20 reviews.
