Top Trends in Customer Loyalty for 2023
Top Trends in Customer Loyalty for 2023 How bLoyal Aligns With This Evolution In 2023, several trends are shaping customer loyalty, demanding businesses to adapt and evolve their loyalty programs to stay ahead. These trends encompass mobile app integration, omnichannel experiences, real-time benefits, opt-in communication preferences, tiered structures with elements of gamification and referrals,