Omnichannel Shopping Experience The Importance of Leveraging Retail CRMs for Omnichannel Success The way customers shop has undergone a significant transformation in recent years. With the proliferation of devices, platforms, and channels, businesses need to adapt and leverage technology to meet their customers where they spend their time. In this blog post, we will
Omnichannel Shopping Experience The way our customers shop is changing. With more devices, platforms, and channels than ever before, it’s important that we understand how to leverage technology to better meet them where they spend their time. In this post, we talk about how omnichannel shopping experiences bridge the gap between CX, loyalty, and
Top 7 Ways to Grow Your Loyalty Program Membership Summary: You don't have to look far to realize that loyalty programs do more than generate repeat customers. When applied correctly, they give you a deep understanding of how customers engage with your brand, which helps build a better shopping experience, enables you to spend your
EMERSON´S CIGARS Smoke Shop Retailer and Consumer Loyalty Marketer Edition RMS & Magento United States Overview: Who Is Emerson's Cigars? Emerson’s Cigars is a multi-store cigar retailer that operates four cigar stores in Virginia. From selection to service, Emerson’s Cigars provides
Winning Customer Loyalty in the Hospitality Business Summary: You work hard as a hospitality program manager to curate great guest experiences. And while a big part of that effort takes place within the context of your face-to-face interactions with them, that’s only part of the customer’s “journey” with your brand. Hospitality loyalty programs can
