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5 Benefits of Customer Loyalty Programs Almost every big business giant has implemented some sort of customer loyalty program. Whether it is Royal Caribbean Cruise Line, Disney, Walmart, McDonald's, Costco, Amazon Nike, or Adidas, customer loyalty programs are available in a wide variety. The reason is obvious, these businesses are aware of the fact
How bLoyal Helps Wineries Increase Their Direct-To-Consumer Sales What gives the wine industry sleepless nights? As you might have guessed, the impact of COVID-19 tops the list for two-thirds of U.S. wineries. In addition, the wine industry is behind other alcohol producers in technology adoption. A survey found that that already using inventory management
What Is the Customer Lifecycle? There are over 230 million online shoppers in the United States, which amounts to 70% of Americans shopping online. Due to this online buying trend, businesses are focusing entirely on improving their customers' digital experiences. This includes analyzing the various phases of the customer lifecycle which refers to all
How to Optimize Your Clover POS Operations Having a line of customers waiting makes each second feel like an hour. As a business merchant, you need a fast and reliable POS system to instantly respond to your customer's needs. Clover is an all-in-one POS system that integrates seamlessly with your in-store and online data
7 Ways to Improve Your Customer Loyalty Program Consumer behavior is forever changing, adopting new trends, and advancing with technology—this means that how brands engage with consumers and encourage loyalty should also be constantly evolving. Finding ways to improve your customer loyalty program can be tricky, regardless of your company's size or sector. Here
What Are the Best Times to Send an Email or Text? The foundation of any customer relationship is effective and timely communication. While your customer goes through various stages of considering, purchasing, using, or maintaining loyalty to your product or service, your communication through emails or text can create a huge difference. Carefully crafted
How to Build the Best Loyalty Points Program 75% of consumers say they favor companies that offer rewards. With that in mind, it’s no surprise that loyalty points programs can be a real game-changer for businesses if created with precision and care. If you haven’t launched one or even considered it, then consider this;
What Are the 6 Stages of Customer Loyalty, and How to Use Them to Your Advantage? Just like in Rome, you can’t build customer loyalty in a day. Customer loyalty creates social engagement between your customers and your company's products or service. It goes beyond a one-time purchase to fostering a long-term relationship between
Holiday Loyalty Program Checklist Break out the eggnog and mistletoe, it’s that time of year again. Retailers around the country are scaling up for the holiday season and between hiring temporary help and adjusting your inventory, it’s a great time to begin thinking about how you can leverage your loyalty program to increase seasonal
Easy Steps to Optimize Your Customer Journeys for Better Customer Engagement and Conversion Conversion is the goal of any advertising campaign. Then, there is customer engagement, which involves cultivating relationships between a company and its customers that go beyond mere transactions. Conversion and customer engagement can only be achieved by optimizing your customer journey.
